Integrated Translation: How We Work with You
1. Have a chat with your Account Manager (AM)
The first stage of the translation process involves working out exactly what you need. Your AM, supported by our Technical Division can tell you how we will be able to integrate our systems with yours. In most cases this involves a plug-in to your Content Management System (CMS), or a web services link.
2. Get your quote
At this stage we’ll also give you a quote for our integrated translation services.
If you’re happy with the quote, we’ll give you a simple tutorial of how to use our interface. And if you’ve opted for a web services link, Technical Division will take you through everything you need to know to use it.
3. Create your web services client or install your plug-in
Once we’ve discovered the integrated translation solution for your needs, our Technical Division can then help you out with installing the plug-in or web services link.
It’s then over to you to configure and customize your account, including setting up rules for your own workflow including:
• Service level(s)
• Publishing rules
And set the following project preferences:
• Source language
• Target language
• Translation process workflow
• Contact details
4. Project creation
Almost there... with your preferences saved, you just choose the content you need translating in the Lingo24, Inc. Dashboard and hit Send.
Your Project Manager (PM) will be notified of the new project, and the translation can begin!
5. Translation and delivery
Here’s the part where you can forget all about your project until the deadline rolls around. Your PM will set to work assigning your project to the relevant translators. Upon completion, any feedback can be given and revision made (according to which service level you have chosen).
When it’s complete, the translation will be uploaded back into your system and we’ll let you know by email. From here, the translation can be automatically published or we can wait for your approval.
6. Give us your feedback
Your AM will get in touch to ensure you’re happy with everything. Your feedback helps us to finetune our services and make sure we get it right each time.
If you wanted to leave any feedback on the translation process or our integrated translation system, you can do so here.